Effective October 4, 2026
Terms of Service
These terms govern your use of TechQB. By signing up, you agree to them. See also: Refund Policy.
What TechQB does
TechQB provides pre-dispatch triage reports based on customer-submitted photos. Reports identify likely spring specifications, opener brands, visible damage, urgency, and recommended parts. A triage report is an informational estimate — not an on-site inspection, engineering opinion, safety certification, or warranty.
What TechQB does not do
TechQB does not perform repairs, dispatch technicians, guarantee report accuracy, or replace professional on-site judgment. Torsion spring work is dangerous. Reports must be verified by a qualified technician before ordering parts or performing work. TechQB is not liable for decisions made based on triage reports.
Accounts
You must provide accurate information when signing up. You are responsible for keeping your login credentials secure and for all activity under your account. One account per company unless you have a multi-location plan.
Subscriptions and billing
Plans are billed monthly or annually in advance. Starter ($99/mo, 50 reports), Growth ($199/mo, 100 reports), Enterprise ($299/mo, 150 reports), White Label ($499/mo, 250 reports). Additional reports are $5 each. Unused report credits do not roll over. You can upgrade, downgrade, or cancel from your billing portal at any time. Cancellation takes effect at the end of the current billing period. Payments are processed by Stripe.
Refunds
Refund eligibility follows our Refund Policy. Subscription fees for completed billing periods are generally non-refundable.
Acceptable use
You may not: submit false or misleading information; upload content you don't have rights to; attempt to access other users' data; reverse-engineer the photo analysis; use the service for unlawful purposes; or resell access without a White Label plan.
Your customers' data
If you collect photos or personal information from your customers through the TechQB widget, you are responsible for obtaining their consent and complying with applicable privacy laws. You grant TechQB a license to process that data to provide triage reports.
Intellectual property
TechQB, SpringSight, and associated branding are our property. Your subscription grants you a non-exclusive, non-transferable license to use the platform for your business. You retain ownership of your business data.
Limitation of liability
To the maximum extent permitted by law, TechQB's total liability for any claim is limited to the amount you paid in the 12 months before the claim. We are not liable for indirect, incidental, or consequential damages — including lost revenue from incorrect triage reports.
Termination
We may suspend or terminate accounts that violate these terms, engage in fraud, or abuse the service. You may cancel at any time. Upon termination, your data will be retained per our Privacy Policy and then deleted.
Changes
We may update these terms. Material changes will be communicated by email or in-app notice at least 14 days before taking effect. Continued use after changes constitutes acceptance.
Governing law
These terms are governed by the laws of the State of Arizona. Disputes will be resolved in the state or federal courts located in Maricopa County, Arizona.
Contact
Questions about these terms: support@ggaurdai.com