Effective October 4, 2026

Privacy Policy

TechQB collects only the information needed to run the service. Here's exactly what that means.

Information we collect

Account information: name, email address, phone number, and company details you provide when signing up.
Customer intake data: photos, videos, descriptions, and contact details submitted through the TechQB widget by your customers (or by you on their behalf).
Payment information: billing details processed securely by Stripe. We do not store full credit card numbers.
Usage data: pages visited, features used, report counts, and widget interaction data.
Technical data: IP addresses, browser type, device information, and cookies necessary for authentication and security.

To provide triage reports and operate the TechQB platform.
To process payments and manage subscriptions through Stripe.
To send service notifications — new intake alerts, report completions, billing updates — from reports@ggaurdai.com.
To improve our photo analysis and triage accuracy.
To prevent fraud, abuse, and unauthorized access.
To comply with legal obligations.

Photos submitted through the widget are analyzed to produce triage reports. They may be reviewed by authorized TechQB personnel for quality and accuracy.
We do not sell customer photos or personal data to third parties.
Contractors are responsible for obtaining consent from their customers before submitting photos on their behalf.
Uploaded media is retained according to your plan's evidence retention setting (30 days to 1 year).

We share data only with service providers necessary to operate the platform (hosting, payment processing, email delivery).
We do not sell, rent, or share personal information with third parties for marketing purposes.
We may disclose information if required by law or to protect our rights.

Data is encrypted in transit (TLS) and at rest. Access is restricted to authorized personnel.
Payment processing is handled entirely by Stripe (PCI-DSS compliant). We never see or store full card numbers.
No system is perfectly secure. If a breach occurs, we will notify affected users as required by law.

You may request access to, correction of, or deletion of your personal data by emailing support@ggaurdai.com.
You may opt out of non-essential communications at any time.
California residents have additional rights under the CCPA, including the right to know what data is collected and to request deletion.
Some records may be retained where required for security, billing disputes, or legal compliance.

We use essential cookies for authentication and session management. These cannot be disabled without breaking the service.
We do not use third-party advertising or tracking cookies.

TechQB is a business tool for contractors. It is not directed at children under 13, and we do not knowingly collect their data.

We may update this policy as the service evolves. Material changes will be communicated by email or in-app notice.