Technician workflow

SpringSight Tech Portal

Built for technicians who need to walk up, take photos, verify a few field measurements, and leave with the installed spring call plus the highest-cycle replacement ranking for that door.

Ten free scans per technician account. Partner companies can be allowlisted for no-charge access.

What techs get

  • Photo-based installed spring estimate
  • Door balance status with likely root cause
  • Verified spring-pair ranking after coil-span and ID confirmation
  • Job-completion outcome logging for RepairLoop and DoorFax

Partner company model

  • Technician sign-up captures name, company, service area, and work email.
  • Approved partner domains or companies can bypass payment and use the same portal.
  • Verified outcomes become benchmark data instead of disappearing after the job closes.

Why the workflow is structured this way

Estimate first

Photos create the first spring and balance estimate quickly enough to be useful in the field.

Verify second

Coil span, ID, length, and door weight confirmation convert the estimate into a safer recommendation.

Outcome loop

Logging the actual installed set and final balance outcome is what turns the tool into a defensible platform.