For owners
One prevented dry run pays for the month. Your techs stop showing up guessing and start showing up loaded.
Pre-dispatch triage for garage door contractors
Know what's waiting before you dispatch.
Your customers send photos. TechQB builds a triage report — spring specs, opener brand, visible breakage, urgency. Your team reviews it before a truck ever leaves the shop.
Built for the whole service team
Cleaner information before the truck rolls
For dispatchers
One structured request per job: contact details, symptoms, urgency, and photos. No more "the door won't open" with nothing else.
For technicians
Review customer photos before the visit. Know the spring setup, the opener brand, and the breakage before you climb the ladder.
How it works
Three steps from customer to dispatcher
1. Share your link
Use a branded hosted link or paste one small widget snippet onto your site.
2. Customer sends photos
They answer a few questions and send four photos. Takes two minutes.
3. You get the triage
SpringSight reads the photos — stencil text, opener labels, breakage — and your inbox gets the triage report.
SAMPLE TRIAGE · GG-7K4M92
Door will not open · Vehicle may be trapped
Customer reports a loud bang and a door that will not open. Three photos and one video were submitted. Triage flags a likely broken spring — high urgency. Technician verifies on site.
Works with your current workflow
Email and a focused inbox are included. Webhooks available for your CRM.
Private by default
Media uses private storage with time-limited access. Company records are tenant-scoped.
Safer guidance
Customers are never asked to touch springs, cables, brackets, or an unstable door.
Triage, not diagnosis
The triage report tells you what you're walking into. It doesn't replace your eyes on site — it makes sure you bring the right springs when you get there.
Simple pricing, serious ROI
Plans that pay for themselves
Every plan includes the intake widget, hosted links, the triage inbox, and SpringSight photo analysis. $5 per report over your monthly credits.
Starter · $99/mo
50 triage reports a month. Built for the one-truck operation.
Growth · $199/mo
100 triage reports a month. For the growing shop.
Enterprise · $299/mo
150 triage reports a month. For multi-truck fleets. Team management and API access included.
Need your own branding? White Label at $499/mo includes 250 reports and full white-label. Compare all plans with annual savings.
Frequently asked questions
Does this diagnose the garage door problem?
No — it's triage. It reads what customer photos can show (stencil text, opener brand, visible breakage) and tells you what to bring and how urgent it is. Your technician still verifies everything on site.
Do we need a new CRM?
No. Email and a focused intake inbox are included, plus webhooks if you want to pipe triage into your existing system.
Can it work on our existing website?
Yes — paste one snippet onto any HTTPS site, or use the hosted intake link. Each website origin gets approved and tested.
What if the photos don't show enough?
The triage report says so, plainly. It flags what it could read and what needs eyes on site — it never guesses.